Design thinking can help businesses innovate and transform the way businesses develop their products, services, operations, and corporate strategy. It uses observation and creativity to understand from a human perspective, what is technologically feasible, customer desirable and economically viable. From Airbnb to Google, the most successful companies in the world use design thinking to merge their users' needs with business goals, unlock new markets, and drive substantial innovation.

The Certificate Program in Design Thinking from IIT Bombay provides a high-impact design thinking playbook, which includes designing, innovating, developing, and testing solutions for new products, services and systems in its pedagogy. Through a hands-on design project and a variety of real-world case studies, you will gain practical, actionable insights to identify design thinking as a core strategic capability for leading sustainable innovation and business transformation.


  • Cultivate design thinking as an organisational culture to drive innovation
  • Develop a user-centric mindset while designing, innovating, developing and testing solutions for new products, services and systems
  • Utilise observational research and in-depth interviewing skills to arrive at deeper user insights
  • Develop the capability to empathise with potential users to develop meaningful products and services
  • Participate and conduct constructive brainstorming and ideation sessions with interdisciplinary team members for new ideas and solutions
  • Envisage solutions individually and in teams and create and present prototypes
  • Develop the ability to test solutions and work on feedback loops


Certificate Program in Design Thinking - Certificate Click to view certificate



      Coming Soon


      6 Months
      (Live Online Sessions
      Every Saturday: 3:30 PM - 6:30 PM)


      INR 1,00,000 + GST

    Who is this Program For

    This six-month IIT Bombay certificate program is an interactive learning journey that will build your creative and problem-solving skills. Joining this program will also help you optimise business processes and drive innovation through design thinking levers and strategies.

    The program will be most suitable for:

    • Team leaders interested to learn innovative methodologies to solve business or consumer-focused problems
    • Directors and senior managers who want to build new business solutions by applying innovation and design thinking principles
    • Working professionals across industries eager to explore design thinking and innovation and apply them as strategies in their business/ industry
    • ELIGIBILITY - Any Graduate/ Diploma holder with minimum one-year work experience

    Program Modules & Faculty


    • Introduction to Design Thinking
    • Design Thinking as a problem-solving tool for solving wicked problems across different sectors
    • Roots of Design Thinking in Human Centric Design Process
    • Design Thinking Process: Five Stages
    • Tools and Techniques for Design Thinking process
    • Design Thinking case studies in Indian companies/ organisations
    • Understanding the user and context of use
    • User research to access unmet and unarticulated needs of users
    • Types of user research. From user-centric to users as partners
    • Interviewing (Stories, Anecdotes)
    • Observational Research
    • Ergonomics and Human Factors
    • Analysis of user data to gain deeper insights
    • Insights to design ideas and action
    • Affinity analysis
    • Empathy map
    • Persona
    • Divergence and Convergence
    • Collaborative ideation
    • Creative ideation techniques
    • Sketching, Visualisation
    • Storytelling
    • Ideas to presentable concepts
    • Storyboards
    • Developing mock-ups, models, and prototypes
    • Quick and Dirty Prototyping
    • Checking back with users’ needs and aspirations
    • Presenting and communicating design
    • Presenting Prototypes, testing prototypes, obtaining feedback to refine products
    • Usability and ergonomic testing
    • Designing for Tangible and Intangibles
    • Digital touchpoints
    • Creating meaningful experiences with products/ services
      Case studies from the following domains:

    • Product Design
    • Interaction Design
    • Service Design
    • Communication Design
    • Ergonomics & Human Factors
    • Transportation Design
    • Organisational change: A culture of problem seeking, problem framing, creative ideation, making and testing
    • Collaborative innovations by interdisciplinary teams
    • Roadmaps for the deployment of design thinking in the organisation, to solve wicked problems

    Note: Modules/ topics are indicative only, and the suggested time and sequence may be dropped/ modified/ adapted to fit the total program hours


    Prof. Nishant Sharma
    Prof. Nishant Sharma


    IDC School of Design, IIT Bombay

    Dr Nishant Sharma is currently a Professor of Mobility & Vehicle Design (MVD) at IDC School of Design, IIT Bombay. He teaches vehicle form and aesthetics, mobility design, computer-aided industrial design, user-centric way of designing products etc. His research interests are nature and form, bionics, human-powered mobility and participatory design. He finished his B.E. (Production Engg. in 1998) from NIT Surat, M.Des Industrial Design in 2001) from IIT Delhi and received his PhD from IIT Guwahati. Before joining academics, he had a successful career as a vehicle designer in automobile OEMs (Indian and MNCs); General Motors India, Aprilia Motors (Hero Global Design), Bajaj Auto Ltd etc. He pioneered vehicle design education in India by developing philosophy and writing the complete curriculum of India’s first specialised Transportation & Automobile Design program at the reputed National Institute of Design, Ahmedabad. He was then instrumental in setting up the Mobility and Vehicle Design program at India’s premier technology institute, IIT Bombay. In his role as a Principal Investigator, Prof Sharma has received funding from various ministries of Government of India (Human Resources, Ministry of Railways, Ministry of Science and Technology) and big corporates like Volvo Sweden, Samsung Korea, Thermolab Lab India, CEAT Tyres India etc. for a broad range of mobility and industrial design-related researches/projects. He was on the panel of experts for a leading global automaker for four years to review their future launches in India.

    Program Fee

    Dates Length Location Tuition Fees
    Coming Soon 6 Months Live Online Sessions
    Every Saturday: 3:30 PM - 6:30 PM
    INR 1,00,000 + GST
    Deadline Application Fee
    Round 1 Nov 21, 2020 -
    Round 2 Dec 21, 2020 -
    Remarks Instalment Amount
    Instalment 1 Within 7 days of selection INR 50,000 + GST
    Instalment 2 7 days prior to the program start date INR 50,000 + GST

    Student Loan Details

    We currently do not offer Student Loans for this program. However, we are working on providing an option and will alert you as soon as it is made available.



    This programme includes live online classes. To attend a live online class you will need to have a PC/Laptop/Mac with

    • Speakers and microphone: built-in or a USB plug-in or wireless Bluetooth
    • Webcam: built-in or USB plug-in
    • Processor: with Dual Core 2Ghz or higher (i3/i5/i7 or AMD equivalent)
    • RAM: 4 GB or higher
    • OS: Either MacOS 10.7 or higher OR Windows 8 or higher
    • An internet connection: Minimum bandwidth of 3.0 Mbps (up/down)
    • Browser: IE 11+, Edge 12+, Firefox 27+, Chrome 30+
    • Zoom software client installed on your PC/Laptop/Mac

    We use the Zoom software application to conduct live online classes. Zoom works on a variety of PCs/Laptops/Mac systems and also on phones and tablets. You can join your live online class from a phone or tablet if it supports the Zoom client. We recommend that you attend classes from a PC/Laptop/Mac.